ONLINE JOB STATUS DATABASE - Included in $45 monthly fee

There is no monthly cost for the use of a private online database where clients can view the status of jobs (including affidavits, invoices and up-to-the-minute "case notes"), and there are no hosting costs, and process servers can edit papers online, which can then be downloaded into Case Manager. This is all included in your $45 monthly software usage fee.  Our competitors charge a separate monthly fee ranging from $50 monthly (up) for the use of an online job status database.   We charge nothing!

(Valid as of 4/15/2012) JOB & DOCUMENT DELIVERY SYSTEM - Now Included in the $45 monthly fee

A Job & Document Delivery system can be added to your Online Job Status Database at no added cost, regardless of the level of activity.  This will allow clients to not only view the status of jobs, but also to submit new jobs to you (including documents).  When submitted online, you can then download the job information and documents directly into your Case Manager software without the necessity of typing in any information.

If you elect to have this option installed, there is no added set-up fee and it can be added at any time.
Document Delivery places a significantly increased bandwidth demand on our internet servers, resulting in a higher cost for server hardware, enhanced back-up systems, bandwidth use, and maintenance. In spite of these increased costs, we have decided to provide this at no added cost at the request of many servers who have been hit hard by negative economic conditions.  


ADDITIONAL WORKSTATIONS - Included in $45 monthly fee

There is no added cost to install Case Manager on as many workstations as desired.


PURCHASE ADDITIONAL LICENSES FOR USE IN OTHER
OFFICES FOR ONLY $20.00 MONTHLY
If you are operating more than one business out of your same office location, using different business names,
or if you have different office locations and need 2 or more licenses, we will charge you $100 to set up the software at each additional location (no license fees), and only $20 monthly for software use (added to your first license) plus the same annual license renewal fee that you pay for your first license.


YOUR TOTAL OUT OF POCKET COSTS TO HAVE CASE MANAGER INSTALLED

You will pay an initial license fee of $240 ($120 if you are a NAPPS Member), plus a $150 one-time set-up fee.  After that, you pay only $45 monthly to use the software (regardless of the number of papers served), which includes hosting and maintenance of an Online Job Status database.

If you want us to add a job and document delivery system to your online database (described above), there is no added charge...you jus pay the $45 mothly usage fee.

If you purchase additional Case Manager Licenses, we will charge an added $20 monthly to use the software, plus a $100 initial set-up fee for installaing in other locations.

Once annually, we charge you a $100 license renewal fee for each license to enable us to cover development and maintenance costs and provision of updates, telephone support, and to enable us to maintain our low monthly rates.  Our monthly rates have not increased for the past 10 years in spite of increased operating costs. Our annual fee helps to offset these increased operating costs.

*NOTE: The above costs are well below amounts charged by competing companies for like services. We have also been able to maintain our low monthly rates and personalized service by keeping our advertising and marketing costs to a minimum. We do not spend a bundle on advertising or trade shows.  We pass these savings back to our customers by keeping our monthly rates low, and in many cases "reducing them". We are proud of not resorting to price gouging to turn a high profit, which has been rewarded by high customer loyalty and referrals. We will strive to continue this customer service policy.